What documents do I need?

As you will be traveling outside of the country and visiting foreign countries, Cloud 9 Travel Team strongly recommends getting a passport to attend Jam Cruise. Passengers without passports can use an original (no photocopies - must have a raised seal) birth certificate and a valid government issued ID to board the ship. If you have questions regarding your travel documents, you should contact Customs and Border Patrol HERE.

All foreign travelers should check with their local authorities to confirm that you have the appropriate travel documents required. 

Is airfare included in the cost of the cabin?
No. All passengers are responsible for booking their own airfare.
When should I schedule my flights?

If scheduling flights from Miami for the day the ship returns, MSC recommends booking a flight that departs after 12:30 PM to allow enough time to get off the ship and pass through customs. If flying from Fort Lauderdale please schedule flights after 1:30 PM. This is MSC's recommendation and they will not be held responsible for anyone who misses a flight. Book flights at your own risk.

When and where do we board the ship?

Embarkation starts at 1 PM on January 6th. You must be on the ship no later than 5 PM as the ship sets sail at 7 PM. No exceptions will be made. You will board the ship at PortMiami at Terminal F.

How do I get to and from PortMiami?
It is up to you to organize your own transportation to and from PortMiami. You can find more details regarding the Port HERE.
How far is PortMiami from Miami International Airport?
The drive is approximately 30 minutes, give or take depending on traffic. Plan accordingly!
Are there any discounted deals on hotels?

Yes.  We have paired with hotels to offer special discounts for Jam Cruise 14 passengers. Click HERE for more details.

In addition to my bathing suit, what else should I pack?
  • Passport
  • Sunglasses/ Hat
  • Sunscreen/ Aloe
  • Bugspray
  • Reuseable Bottle/ Cup
  • Rain Gear
  • Warm Clothes
  • Camera
  • Ear Plugs
  • Your favorite festival gear
What should I NOT pack?

No illegal substances or paraphernalia, alcohol, non-alcoholic beverages, food, weapons or pets. The use of illegal drugs is strictly prohibited on Jam Cruise 14. All local, federal and state laws pertaining to drug use and/or possession must be respected.

Can we bring our own alcohol on the ship?

No. MSC Cruise Lines does not permit any food or beverage to be brought onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by MSC Cruise Lines until the end of the voyage.

How many pieces of luggage can I bring?

There is no limit to how many bags you are allowed to bring onboard, however be mindful that storage space in cabins is very limited. Both carry on and checked bags must go through security. Make sure your luggage is tagged with the MSC luggage tags you will receive at the port.

Can I bring my camera?
You may bring any kind of camera to the event to shoot your vacation however, filiming and photography during the shows is strictly prohibited. Drones are banned from Jam Cruise 14.